The true cost of outages and why monitoring AI dependencies is crucial

In the digital age, where businesses and consumers alike thrive on seamless connectivity and uninterrupted service, recent major outages have sounded the alarm. From ChatGPT’s blackouts to other tech giants grappling with unanticipated downtime, the financial repercussions of these disruptions can be staggering and extend beyond just monetary loss. According to Dun & Bradstreet, 59% of Fortune 500 companies endure a minimum of 1.6 hours of downtime each week, averaging a weekly cost ranging from $643,200 to $1,056,000. 

Businesses have also seen their reputations take a hit due to these costly moments. Beyond the immediate losses lies a new concern—how can businesses effectively shield themselves against the steep impact of future outages? Downtime, the period when systems are either inaccessible or not functioning optimally, severely disrupts user access to online services, halts employee productivity, and/or prevents customer engagement with an organization.

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